Should have stuck with Dlink or netgear. Thanks for stealing our money for your garbage product. Try rebooting your router, move closer your devices to the router if they are connected to the 5 GHz, and change the wireless channel of your Linksys CG7500. This just seems to happen on my phone, laptop and sometimes my tv which is connected to an extender and wired in. May we know how far does the affected devices who are connected to the 5 GHz from the CG7500?
I purchased Linksys CG7500 Wireless Router and Modem.I am trying to connect my Android Phones. Another answer I got suggested changing the channel on the 5G band which I did and things have been good so far. Only some devices are affected. The Linksys AC1900 WiFi Cable Modem Router (CG7500) combines a DOCSIS 3.0 24x8 modem and a Wireless-AC WiFi router into one convenient, high-performance device. This 2-in-1 modem router eliminates the need for a separate cable modem, so … I purchased Linksys CG7500 Wireless Router and Modem. If the concern continues, please send us the following details to LinksysCares@linksys.com so we can escalate it to our Escalation Engineers Team for advanced troubleshooting: Is the current firmware of the device up to date?
If you’re far away from the router, you’ll be directed to the 2.4 GHz channel so that you don’t have a dropped connection.I got this working. Getting to know the Linksys CG7500 AC1900 Dual-Band Modem Wi-Fi Router (VIDEO) Changing the Administrator password of the Linksys CG7500 (VIDEO) Configuring the Guest Access feature of the Linksys CG7500 (VIDEO) Setting up the Linksys CG7500 … The Firmware is still the original as when I asked Comcast about the the update they looked at me like I had 3 heads and said they don't do that stuff and it's up to the manufacturer. Just recently I stated losing internet connection in the 5g band. WiFi Connection is highly unstable. Please know that the band provides less coverage but transmits data at faster speeds, unlike the 2.4 GHz that has a wide coverage. It connects and dis-connects automatically.I disabled WiFi Scanning and other GPS related settings in my Android Phone but it didnt fix my problem. Under Administration-Gateway Function Disable both VPnP and SIP ALGOnce I did these, my Android boxes as well as my Fire TV connected and worked fine, no constant drops then reconnects!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hardware Reset – Press and hold the Reset button on the back panel of the Linksys CG7500 for about five seconds. link in the upper-right corner of the screen or go to our support website www.linksys.com/support/cg7500. To do this, power OFF the router, unplug the power cord and wait for 10 seconds before plugging it back in. Let us know how it goes. The extender is in the next room and used primarily as a bridge. I do not get this problem on XFinity Comcast Router. P.S. What are the common issues with Linksys Smart Wi-Fi Routers and Linksys Wi-Fi Routers? To learn how to enable the router's Wi-Fi security or passphrase, click here. I do not get this problem on XFinity Comcast Router.Have you check that all cables are properly connected?1. For Linksys Smart Wi-Fi users, click here. The router is able to connect to a desktop with N wireless card, Android tablet Lollipop OS and Osram Lightify wifi light hub. I am trying to connect my Android Phones. Go to Configuration > Administration. OK so I'm still having issues even after changing the channels. That helped a little but the fire devices, android and a few other devices lose connections requiring a power cycle of the modem weekly or biweekly still. The Pixal is able to connect to other wifi connections.
The one on the top floor shows all green in connections as does the other. In other words, thanks for nothing.
WiFi Connection is highly unstable. Got that.
I give up.
Try rebooting your router, move closer your devices to the router if they are connected to the 5 GHz, and change the wireless channel of your Linksys CG7500… How to access the browser-based utility. And between the 2 extender/repeaters it covers the whole house.
Going to file a bbb complaint and maybe then I can get some support or a new model that might work or refund. We'd like to check on this.
The thing is such a piece of excrement.
I have 2 extenders one on the bottom floor and one on fhe top floor. For Linksys Smart Wi-Fi users, click here. Software Reset – Log in to the Linksys CG7500’s web-based setup page. If you are using Velop, click here to learn how to change your Wi-Fi name and password. Are you also experiencing the setback via a wired connection? No success. I have sent the email. Under WiFi-Disable WPS and only enable it when you want to use it.2. Please know that the 5 GHz band provides less coverage but transmits data at faster speeds, unlike the 2.4 GHz that has a wide coverage. Still no support unless you want to sit on the phone with them.