Call these programs to get help filing your Florida unemployment claim. STUART, Fla. — What happens when the state doesn't believe your identity and holds up your unemployment benefits?A Treasure Coast woman says for the second time she has been locked out of accessing her account with the state's unemployment system and cannot collect benefits. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
“I’ve sent them two or three times my driver’s license and Social Security number to the special identity email and with a note 'please unlock,'" Bounakes said after getting nowhere with the phone number she was told to call.She said there was an issue in May over her name being misspelled by the Department of Economic Opportunity when she first applied. 2 0 obj I get there, but I get [locked out]," said Elizabeth Bounakes. Since the first week of June, she has been unable to collect any money. Such data may include public records from federal, state and local government sources, and/or non-public data from government, utility, or education sources. endobj
Sean Kelly from Orlando said he continued to call the 800 number to verify his identity, but couldn’t get through. 3 0 obj RELATED: ID verification issues still plaguing some Floridians applying for unemployment benefits "A lot of people are having problems with identity with the state," said Brandon Siegler. Callback phone number After speaking with the adjudicator, please remember that rebuttal information may be needed from the employer. endobj
Others also complained that the calls keep getting dropped. 4 0 obj
stream The following are the primary Florida unemployment phone numbers. Florida workers are trying to get unemployment are being met with more hurdles: The state is asking for more proof of identity. <> WPTV contacted DEO about Bounakes' case, and in an email they said they are looking into it. If you need assistance filing a Florida unemployment claim online due to a language barrier, a disability, computer illiteracy, or for legal reasons, you can call 1-800-681-8102 for help. "Apparently, whoever keyed in my name from my paper application misspelled my name. "A lot of people are having problems with identity with the state," said Brandon Siegler. Answer: o, you may not opt out of participating in the dentity erification & Authentication rogram. Use the identity verification (ID Verify) service if you received an IRS 5071C letter, 5747C letter or 5447C letter. Amit Knightly and Siegler are South Florida DJs helping scores of people solve the unemployment website say identity issues sometimes are just mistakes. Coronavirus (COVID-19) Reduced Service Telephone Assistance: Live phone assistance is extremely limited at this time. Unemployment Insurance: Identity Verification For your protection, Iowa Workforce Development (IWD) uses data provided by LexisNexis® Risk Solutions to help verify and validate your identity.
�E��PMw2�EY_���G�9���콻!� They weren't born in the state of Florida," Knightly said.
This material may not be published, broadcast, rewritten, or redistributed.
“We noticed a lot of the Social Security [numbers] that start with zero are the ones that have the biggest problems," Siegler said.Bounakes, born in Massachusetts, says her Social Security number starts with a zero.
x��=Y��q����@2�^� �ю6k�N�( �E��''����T�n�d�vaku�U$�uW��ݿ>>~��w��������~|�ÿ��������߾������������C�ǟ����w?�����~|���?�}�x����#������o�:�yc�Z�ׇ4���훿���?8_�����}� #�����3���C �;g�������o|퀐�4?lBO�=���^Hq8���_5F^ȋ�w������qŘ��9��A�߽�_���Ο���������4Y�.��,�:�R&��Nj�Ks@%ͤ�� �ܧ'�p�36��f���B�u��ʧy��������8�3�˓Y}oV�\L��#�Yw.$X���tޛF�C�;Z.��H���m�tjٛZ�ú{(���Ug��*���H��� <>>>
"My PIN number works. <> "She is unable to access her own account for unemployment benefits.
Problems have plagued Florida's unemployment assistance system, which were compounded when the coronavirus crisis forced an unprecedented number … "You know I find it weird that a lot of people that start having these issues … The DEO asked them to fax over the information, and who knows if they're actually putting it in the right spot," said Siegler. However, she said that was supposedly cleared up and corrected. A Treasure Coast woman says for the second time, she’s being locked out of accessing her account with the state’s unemployment system and cannot collect benefits.Copyright 2020 Scripps Media, Inc. All rights reserved. Most people can't get through to speak with a representative over the phone.DEO response over the phone on 5/1/2020: Calling the 1-800-214-218 number or … Question: Can I elect not to participate in the Identity Verification & Authentication Program? Please allow time for the adjudicator to gather all required fact-finding before entering a determination on your claim.
%���� %PDF-1.5 hen you initially file for unemployment benefits or reopen an unemployment claim or file for an additional unemployment endobj 1 0 obj "About 95 percent of the people locked out of their account are from out of state.